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There are some other bits we need to tell you as we get funding from the Government to provide courses for East Midlands Combined Authority (EMCCA) residences, this includes Derbyshire and Nottinghamshire areas. This often helps to keep costs very reasonable. In return we follow Government guidance:
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By enrolling you are agreeing to our Terms and Conditions and we may share your details with other education providers. This is likely to depend on the type of course chosen.
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Each year we'll check your proof of residency in Derbyshire and entitlement to possible funding
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Adult learners aged over 19 years will generally pay full cost fees unless booking onto a free course. There may be other costs for materials etc.
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Learners under 19, or up to 24 with an Education and Health Care Plan (EHCP) should chat to us or take a look here to check elibility for funding.
Customer Service
Code: T25EC3513
Location: Canaan Trust
Cost: Free
Starting: Friday 17 April 2026
Duration: 5 sessions over 5 week(s)
Time: 12.30pm
By continuing you confirm that you are enrolling onto an adult learning course and that you are aged 19 or over on 1 September 2025, or you are enrolling a young person aged 14-18 on 31 August 2025 specifically onto one of our Study Programme courses, and that you agree to the Terms and Conditions.
Description
Not being advertised on the web. The course is for residents at the male unit in the Canaan Trust Long Eaton who want to know more about customer service and may be interested in working in a customer facing role. The Trust partners have requested this course. Some residents are engaged in volunteering and this will support their development and work ready skills. Trust have requested paper enrolments.
Who is this course for?
Residents of the male unit at the Canaan Trust in Long Eaton. Our Tailored Learning courses are for people who live in Derbyshire aged 19 and over.
How will I learn?
This is a classroom-based course. Your tutor will guide you through and there will be opportunities to take part in activities and group discussions.
What will I need?
Please have a pen and paper to make notes.
Are there any other costs?
This course is free and there are no other costs.
Time and duration
Start Date: 17 April 2026
Start Time: 12.30pm
Day: Friday
First Lesson Duration: 02:00
Total Weeks: 5
Location
Canaan Trust
NG10 1GR